The Better Homes AdvantageHome > The Better Homes Advantage
Globally integrated modules
- One central database globally that integrates all offices worldwide
- Revenue generating and support modules
- Referral and commission management
Communications
- Efficient handling of transaction from enquiry through to closing
- Automatching clients to properties and proposed units
- Automated emails templates to send on unit information to clients
- Email, chat, video conferencing, calendar management
Client, property, unit files and reporting
- 3 critical data capture points
- Data + information = knowledge + power
- Allows consultants and clients to make informed decisions
- Colour coding availability simplifies status of unit
- Instant upload onto web, property galleries , newspaper, publication
- 360o tours, images, pdfs, interactive master plan and immediate web publication
- Report Generation
Privacy, security and accessibility
- No duplication of props / units / clients
- Client details always remain private
- Control territories so consultants can see and transact but not list
- Manager / Consultant access controls
Data Integrity
- Management of unit, property and client files
- Cleaning, refreshing data and imagery inline with data policy
- 2 data check points before data is published
- Data validation, verification and policing
Data SWAT
- Consultancy to improve sale-ability
- Photograph property
- Lifestyle oriented
- 360° interactivity “walk around the home” Stylized floor plan
Call Centre
- Call Centre
- Centralised point of contact
- One number policy
- One contact reference
- Territory specific call centre
Lead Distribution
- Consultant selected on MasterKey
- Measurable responses on marketing
- Cross selling
- Referral Management
- Auto correspondence
Territory specific call centre
- Documenting and qualifying the customers requirements using predetermined questions
- Storing client information for sales consultant follow through
- Set of best practices insures the client handling process is always efficient
Comprehensive syllabus based training - Objective:To achieve the highest levels of customer satisfaction and personal achievement.
General
- In-depth syllabus
- Series of examinations
- Refresher courses
- Motivational & multidiscipline seminars & workshops
Manuals, guidelines, forms and reports
- Reference material to supplement the training
- Regularly updated to ensure quality services and process efficiency
Franchise training and support
- Prepared timetable of class based study and case studies
- Shadowing a colleague to develop hands on experience of the day to day activities
- Help functionality and support
- Understanding and information flow of core and support services
Human Resources System
- HR and accounting solution
- Preintegrated into MasterKey
- Increased collaboration and consistency globally
- Automated commission management
Digital Profiles
- Employee/Manager access and user rights
- KPI management
- Hierarchy management
- Logged feedback and complaints
Marketing
- Better Homes Brand
- Better Homes website
- Advertising
- Exhibitions and roadshows
Boutique Designs
- Same look and feel globally
- Familiarity for clients and consultants
- Maximized utilization of office space
- Aesthetically pleasing
- Cost effective
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Locations for Franchise
We are looking for great franchisee partners in the following locations...
In this dynamic real estate market, many companies are striving to gain market share. With over 20 years of experience and success, Better Homes is distinguished by service, excellence and outstanding market savvy. We take special care to protect our clients' privacy, time and assets. Our service is unmatched and the customer experience we create is unforgettable. Better Homes Real Estates Services Private Limited is proud to provide Indian home buyers with a service that goes above and beyond.
Ajay Tiwari, Business Head
Mumbai Operations
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Dubai Apartments
India
Lebanon
Morocco
Egypt
Turkey
Cyprus
Singapore
