Optimised occupancyWith occupancy rates averaging 96%, we attract high-quality tenants to your property.
Higher rentalsOn average, our managed properties yield 6.14% higher compared to non-managed leased residential units.
Trusted nameA highly regarded, award winning company in business for almost 40 years, we have an impeccable track record in UAE real estate management.
Quality guaranteedOur dedicated property managers are committed to service excellence, and our extensive network of contract partners have all been personally vetted.
Unparalleled accountabilityWe promise to keep you in the loop with detailed quarterly or time-specified reports all part of the service, wherever you are in the world.
Happy tenantsWell maintained and professionally managed properties attract and retain happy tenants, which means reduced vacant periods between tenancies.
Everything you need to know about property management services.
What services do you offer and how much does it cost?
We offer full-service management. This can include marketing and leasing, tenant screening, documentation, accounting and reporting, inspection and maintenance, and handling disputes. Depending on the package, the cost ranges from 5-10% of the total lease value. We can also tailor-make a package to suit your requirements.
Why do I need property management?
Property management takes the weight off your shoulders. We act as a point of contact for tenants, handling payment collection, repairs and maintenance, not to mention the paperwork involved. This is especially helpful if you do not have previous property experience or have a busy schedule.
What does your tenant screening entail?
We verify a tenant’s work-related details and collect valid proof of identification, including passport, visa, and Emirates ID copies. If required, we may request supporting documents, e.g. salary certificate.
How do property inspections work?
For single units, we conduct check-in and check-out inspections. We also conduct a routine inspection upon lease renewal. In the case of building management, we conduct quarterly fire audits and building inspections, and detailed annual inspections with repair and upgrade recommendations.
What happens when a tenant vacates a property?
When a tenant vacates a property, we carry out end-of-lease evaluations. If any repairs are required, we will share a report with both parties to determine who will bear the costs. Once this is settled, repair and maintenance work is initiated followed by property remarketing.
How do you handle security deposits?
Most of the time, security deposits are held by Betterhomes. After a tenant vacates a property, repair costs attributed to the tenant are deducted from the security deposit and the balance is refunded accordingly.
Can a property manager help me avoid bad tenants?
Although we cannot guarantee that you will avoid bad tenants, we do our due diligence to significantly reduce the risk. This includes thorough background checks through proper documentation as well as periodic inspections to identify or preempt any bad tenants.
How are rent collection and bills handled?
Rent can be deposited directly into your local bank account. Alternatively, it can be deposited into our company account and transferred to you minus any expenses like utility bills, maintenance charges and service fees.
What happens if a tenant does damage?
Damages to the property will be deducted from the security deposit. If the security deposit does not cover the damages, the tenant must pay the remaining amount. In case of disputes, it can be referred to the rental dispute center.